FAQs

RETAIL

We currently operate one retail location during the summer months in Provincetown, Massachusetts.  Typically we operate our store Memorial Day through Halloween. 

Our hours vary as the temperatures rise and fall and the crowd waxes and wanes.

Yes! You can order from us online 24/7/365.

Our online shop typically offers the same inventory as our retail store. However, some items such as books, jewelry and limited collections can only be found in-store.

We occasionally do pop-up shops and regularly pop-up at H√ītel Gaythering on South Beach in Miami. Join our email list for pop-up store notifications.

ORDER PROCESSING

When you place an order the charge is authorized by your credit card processor, Amazon, Google, or PayPal. You are charged once you submit your order.

Upon order review we process the payment promptly and aim to ship the item the next business day. Please note we are closed most bank holidays, in which your order will be processed the following business day.

If an item is backordered it will indicate rough shipping date on the product page.

Yes, we aim to ship all items together to keep shipping costs down.

If you place an order for multiple items that include a backordered item we will ship both items together once the backordered item becomes available.

PRE-ORDERS & BACK-ORDERS

When you place a pre-order you will be charged upon order placement to reserve the item. 

The preorder ETA will be indicated in the item description and is a guide. Sometimes delivery will be delayed due to circumstances beyond our control.  We will try our best to communicate any unforeseen delays.

There are times specific sizes may be on backorder, you will be charged upon order placement to reserve the item and the back order date will be indicated in the item description.

If you place an order for multiple items that include a backordered item we will aim to ship both items together as this helps keep shipping costs down.

SHIPPING

Free ground shipping is available in the USA for orders of $50 or more after any discounts have been applied. 

Orders are typically processed upon receipt and shipped on the following business day.

We ship using USPS First Class, this allows us to track your order and keep shipping charges down; transit times vary depending on destination, however USPS indicates that First Class within the continental US takes 1-3 business days.

Yes. You can choose to upgrade to expedited shipping, though charges will vary. 

We can't be responsible for Delivered packages (USPS Postal carriers often scan prior to delivery to improve delivery statistics, we may ask you to wait a day before investigating further). If you live somewhere where mail ends up in a pile or your office mailroom is a mess, please keep an eye out on your expected delivery date. Once a package is marked as "Delivered" there is nothing we are able to do on our end.  If you prefer to place an order and require signature for delivery please contact us.

Yes!

We ship internationally to a large number of countries using USPS International First Class.

Transit times and costs vary depending on destination; deliveries generally take between 7‚Äď21 days¬†to arrive, although the USPS does not guarantee delivery dates or times.

Mail may travel to its destination by ground, air or a combination of both.

USPS First Class allows for the least expensive ship mode and is trackable while in the US; tracking ends at the U.S. border.

Any duties/taxes levied by local customs are the responsibility of the purchaser.  Shipments returned due to refusal to pay duties will only be refunded for the cost of the items; shipping fees are not refundable.

We have found that deliveries to Italy generally take the full 21 days, and sometimes 30 days depending on the destination within Italy.

For international orders that prefer a different ship mode contact us:orders@adamsnest.com within 24 hours of placing your online order.

To minimize fraud we may require you to use Paypal.

RETURNS & EXCHANGES

We want you to be happy with your purchases from Adam's Nest and will gladly exchange unwashed/unworn apparel for another size or color or for a store credit within 14 days of receipt.

Pins, Books, Stationary may be returned for store credit only within 14 days of receipt.

Items purchased on sale are not eligible for returns or exchanges.

Shipping fees are non-refundable and you will be charged the additional shipping fee for the replacement shirt if you want to exchange the item.

We ask your understanding as we are a small business and are unable to absorb these additional shipping fees.

We will provide a link where you will need to enter your payment information for the additional shipping charge before we are able to ship out the new item. 

We will await receipt of the original item from you before shipping out replacement. 

Please contact us to facilitate return/exchange so we can put aside desired item and provide you with an authorization number and confirm ship to address. 

We recommend using a service that you can track the item to ensure its receipt.

Return/exchange address:

Adam's Nest
379A Commercial Street
Provincetown, MA  02657

Packaging

Do not be alarmed or surprised if you receive an item in a vinyl mailer with nothing else. We aim to keep our packaging to a minimum.

Promotions

Yes! From time-to-time we have promotions on our website. These promotions vary.

Unfortunately, promotions are not applicable to prior orders and cannot be retroactively applied.  

Promotions may not be combined; only one promo code or automatic discount per order. 

Original artwork and jewelry are excluded from email/text sign up discounts and all promotions, unless noted otherwise.

Social Media

We love to be tagged and followed on social media.

You can find us on Facebook, TikTok, Tumblr, Instagram, and Twitter as @adamsnest.  

Feel free to hashtag and share us liberally: @adamsnest and #adamsnest

COLLABORATIONS

We are always seeking new artists and organizations to work with.

If you have an interest or know anyone appropriate feel free to contact us at: info@adamsnest.com

GENERAL

If you have any issues or concerns please feel free to reach out to us directly and we will endeavor to address anything that may arise promptly.

This is a work in progress and any other questions you may have can be directed to: info@adamsnest.com

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