Refunds, Returns, Exchanges
At Adam's Nest we want you to be happy with your purchase. Our t-shirts are pre-washed, our sweatshirts, thermals, tanks, and sleeveless t-shirts are not pre-washed. Typically t-shirts will experience some shrinkage when washed and dried. Unworn and unlaundered apparel (t-shirts, sweatshirts, thermals, tanks, and sleeveless t-shirts) may be exchanged or returned within 14 days for a store credit. All other items are final sale.
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.
If you are approved, then your store credit will be processed, within 3 business days. Shipping fees are not refundable.
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We want you to be happy with your purchases from Adam's Nest and will gladly exchange unwashed/unworn apparel for another size or color or for a store credit within 14 days of receipt. Pins, Books, Stationary may be returned for store credit only within 14 days of receipt. Shipping fees are non-refundable and you will be charged the additional shipping fee for the replacement item if you want to exchange the item. We will provide a link where you will need to enter your payment information for the additional shipping charge before we are able to ship out the new item. We will await receipt of item from you before shipping out replacement. We ask your understanding as we are a small business and are unable to absorb these additional shipping fees.
Please contact us to facilitate return/exchange so we can put aside desired item and provide you with an authorization number if necessary and confirm ship to address. We recommend using a service that you can track the item to ensure its receipt.
Send us an email at firstname.lastname@example.org and we will confirm the appropriate return address. As we operate summers in Provincetown and online always our address varies:
SUMMER [Memorial Day Weekend through Halloween]:
379A Commercial Street
Provincetown Massachusetts 02657
TO BE CONFIRMED
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a store credit, only the price paid for the item and any taxes will be credited to you.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.